EDUCAUSE Review: Using Design Thinking to Enable Student Success and Build Community

How can institutions enable student success when students depend on support services that are spread out? This article answers this question with a case study of a Learning Commons that brought together people and services for research, data, creativity, and communications. 

(Co-Authored with Kelly Miller from University of Miami and Adam Griff from brightspot)


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AIA New York: Understanding Student Experience

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Dean and Provost: Organize Projects for Success