The Visual Agenda (aka the process map)

I recently led a workshop during which the goals (and therefore the previously planned process for reaching them) shifted dramatically and instantly. So, the group had to pivot from a process of qualitatively articulating aspirations and a vision to quite quickly focusing on concrete, quantifiable near term facility needs – luckily these were informed by our conversations about what the future might hold.

This “visual agenda” proved to be a valuable way for the group to shift its thinking and make our new thought process visible and understood by all – in this case, developing a list of needs, quantifying and prioritizing them, and then determining how / where they should be met. Whenever there was confusion, we could always go back to the process diagram and know what the goal was and how our discussions and decisions fit into the process. Kind of fun to use the retro blackboard too!